Terms of Service

Bot Inc. provides AI employee development, configuration, customization, consulting, optimization, training, and ongoing support services.

Our offerings may include ready-to-deploy AI employees, custom AI workforce development, Bot Care support services, Bot Inc. Insider membership, and other professional services.

The specific scope, deliverables, pricing, and service arrangements may be described on our website, in a purchase confirmation, or in a separate written agreement.

Bot Inc. develops and configures AI employees using technology provided by independent third-party artificial intelligence platforms.

Bot Inc. does not manufacture or operate the underlying AI models, maintain the platforms' infrastructure, or guarantee their continued availability.

Customers are responsible for obtaining and maintaining any third-party accounts, subscriptions, permissions, and access necessary to operate their AI employees.

Fees charged by third-party AI platforms are separate from fees paid to Bot Inc., unless expressly stated otherwise.

Third-party platforms maintain their own terms of service, privacy policies, operating restrictions, and technical limitations. Customers are responsible for complying with those requirements.

Bot Inc. is not responsible for changes, outages, restrictions, discontinued features, or service interruptions caused by third-party platforms.

Customers agree to provide accurate information and reasonable cooperation necessary for Bot Inc. to perform its services.

Customers are responsible for:

• Maintaining their own AI platform accounts and subscriptions.
• Providing authorized access and necessary business information.
• Reviewing and approving the responsibilities assigned to their AI employees.
• Supervising AI-generated work and verifying its accuracy when appropriate.
• Maintaining suitable security practices and protecting account credentials.
• Complying with applicable laws and third-party platform requirements.
• Ensuring they have the right to provide any documents, information, or materials submitted to Bot Inc.

Customers should not provide unnecessary sensitive personal information, protected records, or confidential third-party materials without appropriate authorization and safeguards.

Artificial intelligence systems can produce inaccurate, incomplete, outdated, or unexpected results.

Although Bot Inc. endeavors to develop capable, reliable, and appropriately configured AI employees, we do not guarantee that any AI employee will operate without error, achieve a particular business outcome, or perform every requested task successfully.

AI employees are intended to assist with business operations and do not replace appropriate human judgment, professional oversight, or legally required supervision.

Customers remain responsible for reviewing consequential outputs and decisions, particularly those involving financial, legal, medical, employment, regulatory, or other sensitive matters.

Bot Inc. does not guarantee specific revenue increases, cost savings, productivity improvements, or financial returns.

Project timelines, development requirements, and deliverables may vary according to the services purchased.

Customers agree to provide timely information, feedback, approvals, and access reasonably necessary to complete development.

Delivery may consist of a configured AI employee, documented operating instructions, training materials, implementation guidance, or other agreed deliverables.

Customers are responsible for reviewing delivered work and promptly notifying Bot Inc. of material concerns.

Any specific acceptance procedures, revision allowances, delivery commitments, or project milestones established in a separate written agreement will govern that engagement.

Customers agree to pay the prices and applicable charges disclosed at the time of purchase or established in a separate written agreement.

Payments may be processed through Stripe or another authorized payment provider.

Bot Inc. may offer one-time development fees, recurring subscriptions, custom project fees, and other service arrangements.

Unless otherwise agreed in writing, payment is required according to the terms presented at checkout or on the applicable invoice.

Customers are responsible for applicable taxes and any charges imposed by their financial institutions or third-party AI platform providers.

Certain Bot Inc. services, including Bot Care and Bot Inc. Insider, may be offered through recurring subscriptions.

The applicable subscription price, billing frequency, and included services will be disclosed before enrollment.

Subscriptions may renew automatically until canceled, where that arrangement is disclosed and authorized at enrollment.

Customers may cancel recurring services using the cancellation method provided at enrollment or by contacting Bot Inc.

Unless otherwise stated in the applicable offer or required by law, cancellation takes effect at the end of the current paid billing period. No further recurring charges will be made after cancellation becomes effective.

Subscription fees already paid are generally nonrefundable, except where required by law or expressly agreed otherwise.

Bot Inc. may modify subscription pricing or service offerings with advance notice where required by applicable law. Any changes will be implemented according to the applicable subscription terms and legal requirements.

Because AI employee development and consulting involve customized professional work, refunds are not automatically available once development or service delivery has begun.

Requests involving canceled projects, incomplete services, billing errors, or disputed charges will be reviewed according to the applicable purchase terms, project agreement, and governing law.

Any specific refund, cancellation, or revision policy disclosed at purchase or established in a separate written agreement will apply to that transaction.

Nothing in these Terms limits rights or remedies that cannot lawfully be waived.

Bot Inc. retains ownership of its preexisting methodologies, development processes, proprietary frameworks, reusable templates, general know-how, branding, and other intellectual property unless expressly agreed otherwise in writing.

Upon full payment, customers receive the rights to use the AI employee configurations, instructions, and deliverables provided for their business, subject to any applicable third-party platform terms and separate written agreements.

This right does not transfer ownership of underlying third-party AI models, platform software, or Bot Inc.'s preexisting proprietary materials.

Customers retain their rights in business information, documents, and other materials they lawfully provide to Bot Inc.

Ownership or licensing arrangements for specially commissioned custom development may be addressed in a separate written agreement.

Bot Inc. recognizes that customers may provide nonpublic business information during development and support engagements.

We will take reasonable measures to protect such information and use it for purposes associated with providing the requested services, subject to applicable law and any separate confidentiality agreement.

Customers acknowledge that information entered into third-party AI platforms may be subject to those platforms' independent data-handling practices.

Where a project requires heightened confidentiality, specialized data protection, or additional contractual safeguards, those requirements should be established in a separate written agreement before sensitive materials are provided.

Support services are provided according to the scope of the applicable purchased plan or written agreement.

Bot Inc. does not guarantee uninterrupted support availability, immediate responses, or resolution of every technical issue.

Issues arising from third-party platform outages, account restrictions, service changes, or external integrations may be outside Bot Inc.'s direct control.

Any specific support commitments or service-level arrangements must be expressly agreed upon in writing.

Customers agree not to use Bot Inc.'s services or deliverables for unlawful, fraudulent, abusive, or otherwise prohibited purposes.

Customers may not knowingly use our services to violate third-party intellectual property rights, privacy rights, platform policies, or applicable laws.

Bot Inc. may decline or suspend services when reasonably necessary to address unlawful activity, material violations of these Terms, security concerns, or nonpayment, subject to applicable law and contractual obligations.

To the maximum extent permitted by applicable law, Bot Inc.'s website and services are provided on an "as available" basis, except for commitments expressly established in a separate written agreement.

Bot Inc. disclaims implied warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

Nothing in this section excludes warranties or rights that cannot legally be disclaimed.

To the maximum extent permitted by applicable law, Bot Inc. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website, services, or third-party AI platforms, including lost profits, lost business opportunities, or business interruptions.

To the maximum extent permitted by law, Bot Inc.'s total liability for claims arising from a particular purchased service will not exceed the amount paid by the customer to Bot Inc. for that service during the twelve months preceding the event giving rise to the claim.

These limitations do not apply where prohibited by law or to liabilities that cannot legally be limited.

To the extent permitted by applicable law, customers agree to indemnify and hold Bot Inc. harmless from third-party claims, losses, and reasonable expenses arising from their unlawful use of our services, infringement of third-party rights through materials they provide, or material violation of these Terms.

This provision does not require customers to indemnify Bot Inc. for Bot Inc.'s own negligence, misconduct, or breach of its contractual obligations.

Bot Inc. may suspend or terminate services for material violations of these Terms, nonpayment, unlawful conduct, or circumstances that make continued service impracticable or unlawful, subject to applicable contractual and legal requirements.

Customers may discontinue using our services or cancel subscriptions according to the applicable cancellation terms.

Termination does not eliminate payment obligations already incurred or provisions intended to survive termination, including applicable intellectual property, confidentiality, and liability provisions.

These Terms are governed by the laws of the State of South Carolina, United States, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be subject to the jurisdiction of courts having lawful authority over the matter.

Bot Inc. may update these Terms periodically to reflect changes in services, technology, business practices, or legal requirements.

Updated Terms will be posted on our website with a revised effective date.

Where required by law or an existing agreement, we will provide appropriate notice before material changes take effect.

For questions regarding these Terms of Service, please contact Bot Inc. through the Contact Us page at:

www.bot-inc.com